CASE STUDIES
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What the heck?

Unraveling the Mysteries of Culture

Challenge:  The organizational culture felt wrong but the leadership team could not put their finger on what was making it wrong. Staff weren’t happy in their work and managers weren’t happy with the staff and the leaders weren’t happy with the managers.  

Solution:  We proposed a Discovery Process to get the facts out and recommend a process forward to a more productive culture.  Interviews, meeting with leadership, focus groups, and a deep dive into old surveys, exit interviews, and other data were the initial steps.  With that data, the ELT created their “blue Sky” vision for culture for the organization.

Results: A roadmap forward with action steps to launch a larger culture renovation effort. 

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Created a Strategic Roadmap to Merge

2 Revenue Critical Teams in 90 Days

Challenge:  The organizational culture felt wrong but the leadership team could not put their finger on what was making it wrong. Staff weren’t happy in their work and managers weren’t happy with the staff and the leaders weren’t happy with the managers.  

Solution:  We proposed a Discovery Process to get the facts out and recommend a process forward to a more productive culture.  Interviews, meeting with leadership, focus groups, and a deep dive into old surveys, exit interviews, and other data were the initial steps.  With

that data, the ELT created their “blue Sky” vision for culture for the organization.

Results: A roadmap forward with action steps to launch a larger culture renovation effort. 

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Improving Leadership Effectiveness by 29%

Challenge:  The results of an employee engagement survey revealed that the workers thought that the  executive team of a midsize organization was rigid, closed, and holding the reins too tightly.  

Solution:  We worked with the individual executives over 8 months.  They each identified two areas for leadership growth that would have a significant positive impact for themselves and the organization.  The executives worked with an executive coach and gathered feedforward from each other and from staff both areas of success and suggestions to improve,  

Results: After 8 months, each of the executives were rated in surveys as having improved in leadership effectiveness by 29%.